Thank you for considering us for your event! Please fill out our Video Request form and we’ll be in touch soon.

Our crews are available for events within a 3.5 hour drive of our home office in Round Rock, TX.

That includes all the greater Austin and San Antonio areas. And most of the greater Dallas/Fort Worth and Houston areas… and the miles & miles of Texas in between!

Having worked with Texas school groups for over 20 years… we are now a registered vendor in over 75 school districts across the state. And if we’re not currently registered in your ISD, feel free to send us the paperwork and we’ll get signed up!

Let’s find out! Our Digital video options are customizable, and pricing usually ranges from $15-$45 per participant. Groups as large as 800 participants and as small as 20 participants have been able to use us for their shows.

Please fill out our Video Request form, and we’ll follow up with more information and pricing options for your group.

CURRENT EVENTS & PREVIOUS SCHOOL YEAR. For events from THIS school year or the PREVIOUS school year, video access is determined by the event host - which is typically the Director of the school group or dance studio. Please reach out to them for ordering details.

ALL OTHER EVENTS. Event videos prior to the previous school year are available for direct purchase in our Store. Your video download link will be emailed to you within 48 hours after your order is received.

The last day to order DVDs or Blu-rays was December 31, 2025. Those formats have now been discontinued. You can read more about the change here.

Fortunately, most shows are now available as higher quality, future-proof Digital Downloads. Find your show in our Store.

BY EMAIL. As of January 1, 2026, all videos are delivered digitally. You will be emailed a video access link and private password to log-in and view/download your video.

CURRENT EVENTS & PREVIOUS SCHOOL YEAR. For events from THIS school year or from the PREVIOUS school year, video delivery is determined by the event host - which is typically the Director of the school group or dance studio. You can expect further details from them once they’ve reviewed the final edited video and approved it for distribution. That usually happens within a few weeks after the event. If it’s been 2 months or more since your event, and you still haven’t received video delivery instructions, feel free to contact us.

ALL OTHER EVENTS. Event videos prior to the previous school year are available for direct purchase in our Store. Your video download link will be emailed to you within 48 hours after your order is received.

CURRENT EVENTS & PREVIOUS SCHOOL YEAR. Video editing and delivery typically takes 3-6 weeks after your event, which includes time for final review and approval by your event host. If it’s been 2 months or more since your event and you still haven’t received video access, feel free to contact us. Please know, each event host determines who receives access to their video, so we will need your name and your event participant’s name to be sure you’re approved for video access.

ALL OTHER EVENTS. For all other events ordered through our Store, you’ll receive a SharpShooters Video email with further instructions within 48 hours after your order is received. Please check your junk folders to be sure the email isn’t missed. Feel free to contact us if you have any more questions about your order.

Our Digital Downloads are delivered in MP4 format (H.264) - the industry standard.

It’s easy to use and compatible with common video players - like VLC, QuickTime, Windows Media Player - and nearly all devices, including smartphones, computers, smart TVs, and tablets.

Yes! For best results, we recommend:

• DESKTOP. Download to a desktop computer / PC - not on a mobile device due to the large size of video files.

• SPACE / GBs. Confirm you have enough free space on your device prior to the download. Some longer shows can take up to 15-20 Gigabytes.

• GOOGLE CHROME. Use Google Chrome as your Internet browser for the download. Other browsers can work, but some can be a little quirky with the download.

We hate to hear that!

Please know, the unfortunate reality is - DVD technology is over 30 years old - and even though the DVDs and Blu-rays were regularly tested and confirmed to play successfully here in office when created, it has become more difficult - if not impossible - to guarantee successful playback with ALL players across ALL time. It’s a huge reason we’ve upgraded to 100% Digital Delivery.

Nevertheless, we want to give you the best options for watching any older DVDs or Blu-rays you may have from us.

Here are our best solutions:

1) DVD or BLU-RAY. Check the logo on your disc. Is it a DVD or a Blu-ray? Blu-ray Discs will NOT play in DVD players. You’d be surprised how often this fixes the problem :)

2) COMPATIBILITY. Please check that your player is compatible with DVD-R and/or BD-R disc formats. “-R” formats are “recordable discs” which are created differently than DVDs or Blu-rays from a store. So even if your player plays “Mission Impossible” fine - it might struggle reading a DVD-R. NOTE: Some versions of X-BOX will not play recordable Blu-rays. Learn more here.

3) DIFFERENT PLAYER. Try your disc in another compatible player. Sounds simple, but remarkingly successful!

4) CLEAN. Disc players can get gunked up over the years. Try cleaning yours with a disc cleaner kit like one of these. ‍ ‍

5) FIRMWARE UPDATE. For Blu-ray, be sure the firmware on your Blu-Ray player is up to date. This usually only takes a few minutes. First, connect your Blu-ray player to the internet, then consult your manual for instructions specific to your player’s brand/model.

6) UPGRADE. If you’re ready to truly future-proof your memories, you can likely find a Digital version of your show in our Store. You’ll have the video link within 48 hours - no fuss, no future playback issues guaranteed!

Feel free to contact us if you have any more questions.