Thank you for considering us for your event! Please fill out our Video Request form and we’ll be in touch soon.

Our crews are available for events within a 3.5 hour drive of our home office in Round Rock, TX.

That includes all the greater Austin and San Antonio areas. And most of the greater Dallas/Fort Worth and Houston areas… and the miles & miles of Texas in between!

Having worked with Texas school groups for over 20 years… we are now a registered vendor in over 75 school districts across the state. And if we’re not currently registered in your ISD, feel free to send us the paperwork and we’ll get signed up!

Let’s find out! Our video options are customizable to fit groups of all sizes and budgets. We’ve worked with groups as small as 20 participants and as large as 800.

Many organizations choose to cover the cost themselves, while others spread the cost among participating families - or even use the video as a fundraising opportunity for their program.

Please fill out our Video Request form, and we’ll follow up with more information and pricing options for your group.

CURRENT EVENTS & PREVIOUS SCHOOL YEAR. For events from THIS school year or the PREVIOUS school year, video access is determined by the event host - which is typically the Director of the school group or dance studio. Please reach out to them for ordering details.

ALL OTHER EVENTS. Event videos prior to the previous school year are available for direct purchase in our Store. Your video download link will be emailed to you within 48 hours after your order is received.

The last day to order DVDs or Blu-rays was December 31, 2025. Those formats have now been discontinued. You can read more about the change here.

Fortunately, most shows are now available as higher quality, future-proof Digital Downloads. Find your show in our Store.

BY EMAIL. As of January 1, 2026, all videos are delivered digitally. You will be emailed a video access link and private password to log-in and view/download your video.

CURRENT EVENTS & PREVIOUS SCHOOL YEAR. For events from THIS school year or from the PREVIOUS school year, video delivery is determined by the event host - which is typically the Director of the school group or dance studio. You can expect further details from them once they’ve reviewed the final edited video and approved it for distribution. That usually happens within a few weeks after the event. If it’s been 2 months or more since your event, and you still haven’t received video delivery instructions, feel free to contact us.

ALL OTHER EVENTS. Event videos prior to the previous school year are available for direct purchase in our Store. Your video download link will be emailed to you within 48 hours after your order is received.

CURRENT EVENTS & PREVIOUS SCHOOL YEAR. Video editing and delivery typically takes 3-6 weeks after your event, which includes time for final review and approval by your event host. If it’s been 2 months or more since your event and you still haven’t received video access, feel free to contact us. Please know, each event host determines who receives access to their video, so we will need your name and your event participant’s name to be sure you’re approved for video access.

ALL OTHER EVENTS. For all other events ordered through our Store, you’ll receive a SharpShooters Video email with further instructions within 48 hours after your order is received. Please check your junk folders to be sure the email isn’t missed. Feel free to contact us if you have any more questions about your order.

Our Digital Downloads are delivered as MP4 (H.264) video files - one of the most widely supported video formats available.

They can be played on nearly any modern device, including computers, smartphones, tablets and smart TVs, using common video players such as VLC, QuickTime and Windows Media Player.

Yes! For best results, we recommend:

• DESKTOP. Download to a desktop computer / PC - not on a mobile device due to the large size of video files.

• SPACE / GBs. Confirm you have enough free space on your device prior to the download. Some longer shows can take up to 15-20 Gigabytes.

• GOOGLE CHROME. Use Google Chrome as your Internet browser for the download. Other browsers can work, but some can be a little quirky with the download.

We hate to hear that!

DVD and Blu-ray technology has changed considerably over the years, and older recordable discs may not play reliably in every player - even if they played perfectly when they were originally created. It’s one of the reasons SharpShooters has now upgraded to 100% Digital Delivery.

If you’re having trouble watching an older SharpShooters disc, here are the solutions we recommend:

1) CHECK THE DISC TYPE.
Look at the logo on your disc. Is it a DVD or Blu-ray? Blu-ray Discs will not play in a standard DVD player. You’d be surprised how often this solves the problem! :)

2) CHECK PLAYER COMPATIBILITY.
SharpShooters discs were created using recordable DVD-R and BD-R formats. Some players - particularly newer or specialty devices - may not support recordable discs even though they play commercially manufactured movies without a problem.

3) TRY ANOTHER PLAYER.
If possible, try the disc in another compatible DVD or Blu-ray player. It sounds simple, but this is remarkably successful.

4) CLEAN THE DISC AND PLAYER.
Check the disc for fingerprints, dust or smudges and gently clean it if needed. Older disc players can also accumulate dust over time, which may make recordable discs more difficult to read.

5) UPDATE YOUR BLU-RAY PLAYER.
If you’re using a Blu-ray player, check whether a firmware update is available for your model. Your player's manufacturer can provide instructions for checking and installing updates.

6) GO DIGITAL.
Want an easier way to watch your old show? Our archive goes back to 2003, and many past SharpShooters productions are now available as Digital Downloads.

Find My Old Show →

Digital files eliminate the disc/player compatibility problem and can be saved to your computer or other storage for safekeeping.

Still having trouble? Contact us → and we’ll be happy to help.