Privacy Statement
Last Updated: September 2026
SharpShooters Video respects your privacy. This Privacy Statement explains the types of information we collect through our website and related services, how we use that information, and the choices available to you.
Information We Collect
Depending on how you interact with SharpShooters Video, we may collect information you provide to us, including:
Your name, email address, phone number, organization or affiliation
Information submitted through contact, quote request, booking and other website forms
Information related to an event or production that is necessary to provide our services
Information submitted through client preparation forms, questionnaires and agreements
Programs, rosters, artwork, music, videos, photographs and other materials provided to us in connection with a production
Billing, purchase and transaction information
Information submitted when requesting or receiving access to a private show video, including viewer name, email address, participant name and the applicable video or event
Information submitted through employment applications, reference forms or other recruiting-related forms
Please do not submit sensitive personal information through a general website form unless SharpShooters specifically requests it for a legitimate business purpose.
How We Use Information
We use information we collect to operate SharpShooters Video and provide our services, including to:
Respond to questions and quote requests
Prepare proposals and book productions
Plan and produce events
Communicate with clients before and after a production
Process purchases and provide digital video access
Provide customer service and technical support
Verify and manage access to private video pages
Maintain records related to productions, purchases and customer access
Improve our website, services and customer experience
Evaluate employment applicants and references
Protect our services from misuse or unauthorized access
Meet legal, accounting, security and operational requirements
Private Video Access
Some SharpShooters productions are distributed through private or password-protected video pages.
When a viewer signs up for or accesses one of these pages, we may collect information such as the viewer's name, email address, participant name and the specific video being accessed. We may also maintain records confirming successful access to a private video page.
We use this information to provide and administer video access, support customers, maintain distribution records and help protect private video content from unauthorized use.
Private video access information is not intended to create a public profile or customer account.
Purchases and Payments
When you make a purchase through our website, information necessary to complete the transaction is processed through our website and payment providers.
SharpShooters does not need to directly receive or store your complete payment-card number in order to process an online transaction. Payment information may be processed by the payment services made available through our ecommerce platform.
We may retain transaction information such as your name, contact information, items purchased, transaction amount and order history for customer service, accounting and business-record purposes.
Website Analytics and Visitor Information
We use website analytics tools to better understand how visitors find and use our website.
Depending on your privacy choices and the technologies involved, information used for analytics may include your browser, device and network information, IP address, approximate location, referring website, pages visited, links or buttons used, searches and timestamps.
We may also review recent website activity and related visitor information for operational and analytical purposes.
We use this information to understand website traffic, improve our website and services, troubleshoot problems and evaluate how visitors interact with our site.
Cookies and Similar Technologies
Our website uses cookies and similar technologies.
Necessary cookies may be used to provide essential website functions such as security, navigation, shopping-cart functionality and checkout.
Analytics and performance technologies may be used to understand website traffic and activity.
SharpShooters provides cookie controls that allow visitors to accept or decline non-essential cookies. Non-essential cookies are restricted until the visitor provides the applicable consent through our cookie controls.
Declining non-essential cookies does not prevent customers from using essential SharpShooters website functions or accessing authorized private video pages.
You can review or change your cookie choices using the cookie controls available on our website.
Service Providers
We use third-party service providers to help operate our website and business and to provide services to our customers. These may include providers that support website hosting, analytics, communications, forms, payment processing, file storage and transfer, video hosting and delivery, customer and production management, and other business operations.
These providers may process information as necessary to perform services on our behalf and are subject to their own privacy and security practices.
Information Sharing
SharpShooters does not sell or rent customer names or personal information as part of its business.
We may share information when reasonably necessary to provide our services, process transactions, operate our business, comply with legal requirements, protect SharpShooters or others, investigate misuse or security concerns, or enforce our agreements.
Client-Provided Production Materials
Clients may provide SharpShooters with programs, participant rosters, artwork, photographs, music, prerecorded videos and other materials necessary to produce their event video.
We use these materials for production, editing, delivery, customer support and related business purposes.
Clients are responsible for providing materials they are authorized to provide to SharpShooters for these purposes.
Children and Student Information
Many SharpShooters productions involve schools, studios, youth organizations and student performers.
Our website and services are generally designed for organizations, directors, parents, guardians, adult purchasers and authorized viewers rather than for children to independently provide personal information.
When organizations provide participant information or production materials involving minors, that information is used in connection with producing, delivering or supporting the applicable event video.
Data Retention
We retain information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining production and purchase records, supporting customers, administering video access, maintaining our historical video archive, meeting accounting or legal requirements and protecting our business.
Different types of information may be retained for different periods.
SharpShooters maintains a long-term historical video archive, which currently includes productions dating back to 2003. The retention of production video files does not necessarily mean that all associated customer or viewer information is retained for the same period.
Security
We use reasonable administrative, technical and operational measures intended to protect information in our possession.
However, no website, email system, cloud service or electronic transmission can be guaranteed to be completely secure.
Customers should not publicly post or distribute passwords or private links provided for restricted SharpShooters video pages.
Your Choices
You may choose not to provide optional personal information, although some information may be necessary for us to provide a requested service.
You may also use the cookie controls on our website to manage non-essential cookies.
If you would like to ask about personal information you have provided to SharpShooters, request a correction, or request deletion where appropriate, please contact us.
Certain information may need to be retained for legitimate business, transaction, legal, security or recordkeeping purposes.
Changes to This Privacy Statement
We may update this Privacy Statement as our website, services or business practices change. The current version will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Statement or SharpShooters' privacy practices, please contact:
SharpShooters Video
Round Rock, Texas
www.mysharpshooters.com/contact